Compare dependable hosting, maintenance, backups, security and support plans from Paradise Technologies. Below the plans, explore our detailed guide to selecting the right website partner.
Three levels of managed hosting, maintenance, backups, security and support. SEO and social media marketing are available separately.
A dependable foundation for a qualifying small-business website.
Proactive management for an active business website.
High-touch technical management for a business-critical website.
Unused update time does not roll over. New pages, redesigns, advanced development, extensive malware remediation, premium licenses, domain fees, paid third-party services and specialized infrastructure work are quoted separately.
Comprehensive management for organizations operating multiple websites, enterprise WordPress, custom PHP applications and AWS-supported infrastructure.
| Feature | Essential | Business Class | First-Class |
|---|---|---|---|
| Monthly price | $99 | $249 | $999 |
| Managed hosting | Included | Included | Premium oversight |
| Cloudflare / DNS / SSL support | Included | Enhanced | Enhanced |
| WordPress core, theme and plugin maintenance | Included | Included | Included |
| Staging environment | — | Included | Included + release workflow |
| Backups | Daily off-site | Daily + pre-update | Daily + pre-change |
| Backup retention | Up to 30 days | Up to 60 days | Up to 90 days |
| Website + database backup | Included for supported WordPress sites | Included | Included |
| Uptime / SSL / domain monitoring | Included | Included | Included |
| Form & website-generated email checks | Included | Included | Included |
| Performance oversight | Basic health review | Core Web Vitals + optimization review | Ongoing tuning |
| Search Console technical monitoring | — | Monthly where configured | Monthly where configured |
| Accessibility review | — | Automated monthly | Automated monthly + quarterly manual spot check |
| Minor website work | 15 min / month | 1 hour / month | 3 hours / month |
| Normal support acknowledgment | 1 business day | 4 business hours | 2 business hours |
| Website-down acknowledgment | 4 business hours | 2 business hours | 1 business hour |
| Monthly maintenance report | Included | Included | Included |
| Website strategy review | — | Quarterly | Monthly + quarterly roadmap |
| Ongoing SEO / social media marketing | Separate | Separate | Separate |
Website Care covers hosting, maintenance, backups, security, performance and technical support. Keyword campaigns, SEO content, Google Business Profile activity and social media production are available through separate SEO & Social Media Marketing plans with defined monthly deliverables.
Compare SEO & Social Media PlansThe right provider should be able to explain the strategy, technology, responsibilities, costs and support model in plain language. These are the areas that deserve attention before choosing a partner.
Confirm experience, staffing, accountability, references and who will actually perform the work.
Review company questionsUnderstand discovery, content responsibilities, approvals, communication, testing and launch procedures.
Review process questionsProtect control of the domain, hosting, source files, accounts, content and administrative credentials.
Review ownership questionsAsk how mobile use, accessibility, browser support, performance and quality assurance are handled.
Review quality questionsClarify hosting architecture, backups, monitoring, updates, Cloudflare and incident responsibilities.
Review hosting questionsDefine analytics, SEO, maintenance, response expectations and how success will be evaluated.
Review support questionsA website estimate is only meaningful when the assumptions are visible. Hosting, content entry, accessibility, SEO, licenses, integrations, migrations, training and post-launch support are frequently handled differently by each provider.
Experience should be relevant, verifiable and connected to the people assigned to your work.
Business history can indicate stability, but years alone are not enough. Ask how long the company has delivered websites using the technologies and service model proposed for your organization.
Ask whether the work will be performed by employees, contractors or partner firms. Identify the project lead, designer, developer, content contact and person responsible after launch.
Look for projects with comparable complexity, audiences or business requirements. References should address communication, reliability, problem-solving and long-term support—not appearance alone.
A provider should distinguish in-house strengths from outsourced or referral services. Ask specifically about design, development, hosting, security, accessibility, SEO, content and ongoing maintenance.
Location may affect meetings and support, but process and accountability matter more. Confirm business hours, escalation contacts, remote-support capabilities and who is available when an urgent issue occurs.
A repeatable process should make responsibilities, decisions and progress visible.
Discovery should identify audiences, goals, content, features, integrations, accessibility needs, hosting, security, approvals and measurable outcomes before major design or development begins.
Clarify who supplies copy, photographs, branding, legal language, product data, account access and approvals. Confirm deadlines and what happens if required material is late.
Identify the primary contact, meeting schedule, ticketing or project system, approval method and how decisions or scope changes will be documented.
The schedule should include discovery, content, design, development, integrations, testing, revisions and launch. Timing also depends on customer feedback and third-party services.
The agreement should describe design concepts, revision rounds, approval checkpoints and additional charges. Early alignment on examples, brand standards and user needs reduces late redesign.
A written change process should explain the new requirement, price, schedule impact and approval before additional work begins.
Website projects are safer when each stage has a clear purpose and approval point.
Define goals, audiences, content, functionality, responsibilities, risks, budget and success measures.
Establish information structure, user journeys, visual direction, responsive behavior and reusable components.
Build the approved website, content model, integrations and administrative experience in a controlled environment.
Review content, forms, devices, browsers, accessibility, performance, security and critical business functions.
Prepare backups, DNS, redirects, analytics, certificates, monitoring and a documented cutover plan.
Keep software, content, security, backups, performance and accessibility under continuing care.
Ownership and access problems often surface only when a customer changes providers or needs urgent help.
The agreement should identify ownership or license terms for custom code, design, content, photographs, fonts, themes, plugins and third-party components after payment.
The organization should generally remain the registrant and control recovery contacts. A service provider can manage DNS without owning the domain.
Clarify ownership and administrative access for hosting, Cloudflare, analytics, search tools, email delivery, payment services and other critical accounts.
Ask what files, database exports, documentation, credentials and licenses can be transferred. Proprietary platforms may restrict portability, so understand those limits before committing.
List hosting, maintenance, software licenses, domains, email delivery, premium services, support, security, content, integrations and transaction fees separately from initial development.
A payment schedule may include a deposit and milestone payments tied to approvals or deliverables. The agreement should also address delays, cancellation and work outside scope.
Modern quality includes responsive design, accessibility, performance, content structure and dependable interaction.
Responsive behavior should be designed and tested across representative screen sizes. Ask how navigation, forms, tables, media and interactive components adapt on smaller screens.
Ask how the team applies relevant WCAG practices, semantic HTML, keyboard access, alternative text, form labels, contrast, captions and testing with assistive technology.
The provider should define supported modern browsers and representative devices. Testing should focus on important user journeys instead of claiming identical appearance everywhere.
Ask about image delivery, fonts, CSS, JavaScript, caching, databases, third-party scripts, hosting and Core Web Vitals. Performance should be measured before and after material changes.
Testing should cover validation, notifications, spam controls, data flow, error handling, privacy, mobile use and the behavior of connected services.
Confirm which content can be managed, which changes require technical support and whether training or documentation is included. Administrative access should follow least-privilege practices.
The platform should fit content needs, integrations, internal skills, security, hosting and long-term support. A familiar product is not automatically the right solution for every organization.
Infrastructure responsibilities should be as clear as design and development responsibilities.
Ask whether the environment uses shared hosting, managed servers, cloud infrastructure such as AWS or another provider. Confirm capacity, access, data location and management responsibilities.
Understand whether hosting is optional, required or bundled with support. Ask how the website can be transferred and whether any proprietary dependencies limit moving later.
Document backup frequency, retention, storage location, monitoring, access and restoration testing. Ask how quickly recovery is expected and what circumstances are excluded.
A layered answer may include Cloudflare, TLS, software updates, access controls, multifactor authentication, hardening, monitoring, malware detection and incident procedures.
Identify monitoring, contacts, triage, response targets, included remediation, restoration procedures and conditions that require a specialized security or forensic provider.
Do not assume it is. Clarify website-generated email, employee mailboxes, DNS records and which provider supports delivery or account problems.
Payment, membership and operational integrations require more discovery, testing and ongoing care.
Identify the processor, gateway, merchant account, transaction fees, payout process, refund handling and who supports payment failures. Sensitive payment data should be handled by appropriate approved services.
Review data collection, access, retention, encryption, authentication, privacy disclosures and breach responsibilities. Collect only information the business genuinely needs.
Document CRM, inventory, email, shipping, accounting, analytics, authentication and other APIs. Confirm ownership, licensing, limits, error handling and support responsibilities.
Testing should cover products, pricing, taxes, shipping, discounts, checkout, payments, notifications, refunds, mobile use, accessibility and failure scenarios.
A launch is the beginning of operations, not the end of responsibility.
Ask about crawlability, page titles, headings, URLs, internal links, structured data, redirects, sitemaps, performance and content quality. No responsible provider should guarantee a specific ranking.
Define meaningful actions such as calls, form submissions, registrations, purchases or content engagement. Confirm analytics ownership, privacy choices, reporting and who interprets the data.
Clarify software updates, backups, monitoring, security, content time, performance checks, accessibility reviews, broken links and reporting. Define frequency and plan limits.
Document support hours, channels, priority definitions, response targets, emergency procedures and whether support is included, prepaid or billed separately.
Ask about staging, pre-update backups, testing, rollback, troubleshooting and responsibility for conflicts involving unsupported or custom software.
New pages and content can introduce barriers or errors. Ongoing responsibilities should include author guidance, periodic review and remediation planning appropriate to the organization.
Not every concern disqualifies a provider, but unresolved ambiguity should be addressed before signing.
We connect website work with the hosting, security, accessibility and operational services behind it.
Responsive WordPress, PHP and HTML solutions shaped around business and user requirements.
AWS and Paradise Technologies-managed server environments for qualifying websites.
Explore Website HostingCloudflare, hardening, access controls, monitoring, backups and incident-response preparation.
Explore CybersecurityCore Web Vitals, caching, images, databases, code and hosting performance oversight.
Explore Website PerformanceAccessibility reviews, remediation support and continuing oversight integrated into website operations.
Updates, backups, monitoring, domains, content support and continuing technical improvement.
Explore Website MaintenanceA useful proposal begins with a useful description of the project.
Tell us what your organization needs from its website. We will help identify the right scope, platform and support model.
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